FAQ

requently asked questions

Custom and personalised orders

Yes. we will be happy to make something special for you. We need only photo from you

Sizing details

All items are handmade, so we can change size of items

Wholesale availability

Yes, we can make great discount for wholesale

What is cold porcelain material?

Cold porcelain material – is not toxic material. Dispute its name, it is not porcelain

What is DecoClay material?

DecoClay – has a velvety surface texture reminiscent of candy or marshmallows

What is Foamarin material?

Foamiran or Plastic suede – a modern soft synthetic material, has a slightly pronounced porous structure. Finished products are not afraid of changes in temperature, moisture, dirt and mechanical compression

How cat I get % Discount?

If you order more then 3 items, I will send to you coupon code for 10-35% OFF

How make payment if I don’t have PayPal

Hello
You can make payment by card without account on PayPal 
This information will help you
http://www.gizlie.com/2015/01/02/purchase-etsy-without-opening-paypal-account/

Shipping time

Estimated shipping times
Italy: 2-7 weeks
Spain: 2-7 weeks
North America: 2-5 weeks
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-7 weeks